Accessibility

Our Commitment to Accessibility

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We are committed to ensuring digital accessibility for all users, including those with disabilities. We are continually improving the user experience and applying the relevant accessibility standards to our website.

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Recommended Accessibility Tools & Settings

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To enhance your browsing experience, we recommend utilizing the accessibility features built into your devices and software:

• Operating Systems: Ensure you are using the most current version of your operating system (iOS, Android, Windows, or macOS) to benefit from the latest accessibility enhancements.
• Navigation & Visibility: Utilize system-level tools for keyboard navigation, screen magnification, text-size increases, and high-contrast color modes.
• Screen Readers: Most modern browsers and operating systems provide “Speak Screen” or “Narrator” functions to read content aloud.

Multimedia Content

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• Closed Captioning: We strive to provide synchronized captions for our video content. For videos where captions may not be available, written descriptions or alternative formats for our services are available upon request.
• Volume Controls: Please ensure both your device volume and the individual media player controls are adjusted for an optimal experience.

Ongoing Efforts and Standard

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We aim to adhere to the Web Content Accessibility Guidelines (WCAG 2.1, Level AA) where feasible. Please be aware that our efforts are ongoing as we work to implement relevant improvements over time.

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Accessibility Inquiries & Secure Communication

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Important Privacy Notice: Please be advised that standard email is not a secure form of communication. Avoid sending sensitive medical, legal, or personal confidential information via the form below or via unencrypted email.

• Minors: This website and its contact forms are not intended for use by individuals under the age of 18.
• Response Time: We aim to respond to all inquiries within one business day. If you have not heard from us within this timeframe, please contact our office by phone, as your message may not have been received due to technical issues.

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Assistance and Feedback

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If you encounter any difficulty accessing specific content or features on this website, or if you have suggestions on how we can improve accessibility, please contact us directly. We will work with you to provide the information or service you need through a communication method that is accessible to you. Call (305) 428-2878